Divine J Davis

Vice President, Technical Program and Product Manager

JPMorgan Chase | January 2024 – Present

• Led enterprise modernization of 50+ mission-critical applications from on-premises to AWS, improving scalability, reducing latency by 20%, and delivering all projects on time and under budget.
• Managed projects using Atlassian (Jira and Confluence) for sprint planning, roadmaps, and documentation.
• Directed implementation of quantum-safe cryptographic protocols across Chase.com and mobile banking platforms, ensuring compliance and future-proofing digital security.
• Partnered with architecture, product, and engineering teams to integrate LLM-powered APIs into business systems—automating documentation, Jira creation, and data retrieval—boosting operational efficiency by 30%.
• Developed KPI dashboards and executive reporting frameworks in Tableau and Power BI, enhancing visibility into delivery timelines, risks, and resource utilization.
• Collaborated with cybersecurity and compliance teams to ensure all modernization efforts met internal and regulatory controls for data governance.
• Delivered executive-level updates on program status, budgets, and milestones, aligning modernization strategy with enterprise objectives.

Senior Associate, Technical Program Manager

JPMorgan Chase | August 2021 – January 2024

• Managed end-to-end delivery of application modernization projects, migrating legacy services to AWS and improving performance, scalability, and disaster recovery readiness.
• Standardized project workflows with Jira dashboards, Confluence documentation, and status templates to enhance visibility, reporting accuracy, and sprint accountability.
• Designed deployment readiness frameworks including checklists, risk registers, and communication plans to minimize cutover risk and ensure successful go-live execution.
• Coordinated cross-functional teams of developers, QA, and DevOps engineers across multiple time zones to deliver secure, stable releases aligned with enterprise standards.
• Supported the rollout of internal automation tools that reduced manual support tickets by 25% and streamlined service request fulfillment across technology teams.

Technical Program Manager

Armstrong World Industries | January 2018 – August 2021

• Managed 3 parallel post-acquisition IT integrations generating $75M in new annual revenue while balancing dependencies, vendor coordination, and delivery timelines.
• Oversaw transition to a new disaster recovery provider—cutting operational costs by $400K over 5 years and ensuring business continuity during data center migration.

Data Engineer

Armstrong World Industries | November 2016 – January 2018

• Designed and maintained ETL pipelines within SAP BW 7.4, transforming and loading over 4TB of enterprise data from multiple systems into centralized data warehouses.
• Created analytical reports and dashboards using SQL, Tableau, and Power BI to support executive decision-making and data-driven business strategies.
• Optimized data transformation scripts and storage performance, reducing processing time by 30% and improving data accuracy for enterprise analytics.

Bachelor of Science in Computer Science

Claflin University | May 2016